Jos A Bank Reviews
(Rated by 1897 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
15
%OFFGREAT OFFER
GREAT OFFER
Overall Rating
4.0
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Customer Service4.7
- Return Policy4.3
- Shipping & Delivery4.8
- Price & Quality4.0
Recent Customer Reviews (11)
Josianne Baas
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Nicole Plante
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Ellis Buckley
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Emma French
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Kristin Amsel
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Rachel Gray
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Evan Fraser
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Andrea Skov
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James Flatt
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Spencer Stevens
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Jos A Bank Pricing
4-Piece Package
$269.99 - $279.99
Individual Suits
$249.99
Payment Methods
Accepted Payment Options:
Prices for items on Josbank.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Payment Process
- Payments can be made online during the checkout process.
- For Jos A Bank credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Jos A Bank Pros & Cons
Pros
1
Quality Workmanship: The company prides itself on its heritage of quality workmanship, offering beautifully made, classically styled tailored and casual clothing.
2
Competitive Pricing: Prices are typically 20 to 30 percent below competitors', making it a value-for-money option for many shoppers.
3
Wide Range of Products: From men’s suits and dress shirts to sportcoats, custom suits, tuxedo rentals and more, the site offers a wide range of products to choose from.
4
Expert Staff: The company boasts an expert staff of sales professionals who prize service and customer satisfaction above all.
5
Online and Offline Presence: In addition to its online store, Jos. A. Bank operates over 180 stores nationwide, offering customers multiple shopping options.
6
Bank Account Rewards®: Customers can earn a $50 reward for every 500 points by signing up for Bank Account Rewards®.
7
Toll-Free Call Center Support: Customers can reach out to the toll-free call center support for any assistance.
8
Quality Clothing: Jos. A. Bank offers good to excellent quality men's clothing, particularly in more expensive level suits, jackets, and shirts.
9
Affordable Prices: The company provides high-quality clothing at very reasonable prices, comparable to those at Nordstrom's or Macy's.
10
Custom Fit Options: The Tailored Fit suit separates jacket allows for a personalized look and custom fit by selecting pant, vest, and jacket sizes.
11
Positive Customer Service Experiences: Some customers have reported positive experiences with customer service, particularly with specific sales associates like Tony at the Spring Creek Plaza store.
CONS
1
Customer Service Issues: Many customers have reported horrible customer service, including long wait times on the phone and unhelpful staff.
2
Size and Fit Problems: There have been complaints about inconsistent sizing and poor fit, with some customers experiencing issues with alterations and returns.
3
Website Navigation: The website is described as difficult to navigate, which can be frustrating for customers trying to find their size.
4
Shipping and Return Issues: Shipping times are often over a week, and returns can be problematic without tracking numbers, leading to lost refunds.
Jos A Bank Features and Benefits
Features
Quality Workmanship
The company prides itself on its heritage of quality workmanship, offering beautifully made, classically styled tailored and casual clothing.
Competitive Pricing
Prices are typically 20 to 30 percent below competitors', making it a value-for-money option for many shoppers.
Wide Range of Products
From men’s suits and dress shirts to sportcoats, custom suits, tuxedo rentals and more, the site offers a wide range of products to choose from.
Expert Staff
The company boasts an expert staff of sales professionals who prize service and customer satisfaction above all.
Online and Offline Presence
In addition to its online store, Jos. A. Bank operates over 180 stores nationwide, offering customers multiple shopping options.
Bank Account Rewards®
Customers can earn a $50 reward for every 500 points by signing up for Bank Account Rewards®.
Toll-Free Call Center Support
Customers can reach out to the toll-free call center support for any assistance.
90-Day Return Policy
Customers can return or exchange items within 90 days of shipping for online orders. Items must be in saleable condition with the original tags attached. Monogrammed items, face masks, and final sale items are not eligible.
Quality Clothing
Jos. A. Bank offers good to excellent quality men's clothing, particularly in more expensive level suits, jackets, and shirts.
Affordable Prices
The company provides high-quality clothing at very reasonable prices, comparable to those at Nordstrom's or Macy's.
Custom Fit Options
The Tailored Fit suit separates jacket allows for a personalized look and custom fit by selecting pant, vest, and jacket sizes.
Positive Customer Service Experiences
Some customers have reported positive experiences with customer service, particularly with specific sales associates.
4-Piece Package
$269.99 includes a suit jacket, suit pants, dress shirt, and tie. $279.99 includes a separate jacket, separate pant, dress shirt, and tie.
Individual Suits
$249.99 available with a discount of $25 off orders over $125 by texting "SHOP" to 70188.
Clearance
Prices vary depending on the clearance sale, but you can find discounts on men's suits and clothing on their clearance page.