(4.0 / 5)1897+ Ratings

Jos A Bank Reviews

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Overall Rating

4.0
11 Reviews
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About Jos A Bank

"Josbank.com" specializes in men's apparel, offering a wide range of products including suits, sportcoats, dress shirts, outerwear, and accessories. They provide tailored men's clothing and a selection for big & tall sizes. Services include custom suits and the convenience of online shopping with over 500 stores nationwide. Promotions such as buy more save more deals are available, and they offer free shipping on domestic online orders over $50. Additionally, they have options like buy online, pick up in-store, and buy now, pay later to enhance the shopping experience.

Jos A Bank Pros & Cons

Pros of josbank.com:

  • Quality Clothing: Jos. A. Bank offers good to excellent quality men's clothing, particularly in more expensive level suits, jackets, and shirts.
  • Affordable Prices: The company provides high-quality clothing at very reasonable prices, comparable to those at Nordstrom's or Macy's.
  • Custom Fit Options: The Tailored Fit suit separates jacket allows for a personalized look and custom fit by selecting pant, vest, and jacket sizes.
  • Positive Customer Service Experiences: Some customers have reported positive experiences with customer service, particularly with specific sales associates like Tony at the Spring Creek Plaza store.

Cons of josbank.com:

  • Customer Service Issues: Many customers have reported horrible customer service, including long wait times on the phone and unhelpful staff.
  • Size and Fit Problems: There have been complaints about inconsistent sizing and poor fit, with some customers experiencing issues with alterations and returns.
  • Website Navigation: The website is described as difficult to navigate, which can be frustrating for customers trying to find their size.
  • Shipping and Return Issues: Shipping times are often over a week, and returns can be problematic without tracking numbers, leading to lost refunds.

Overall: While Jos. A. Bank offers quality clothing at affordable prices, the company faces significant challenges with customer service and product fit issues, which have led to a generally dissatisfied customer base.

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Jos A Bank Customer Reviews (11)

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Josianne Baas
Josianne Baas
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Feb 9, 2023
Nicole Plante
Nicole Plante
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Feb 8, 2023
Ellis Buckley
Ellis Buckley
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Feb 7, 2023
Emma French
Emma French
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Feb 7, 2023
Kristin Amsel
Kristin Amsel
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Feb 6, 2023
Rachel Gray
Rachel Gray
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Feb 6, 2023
Evan Fraser
Evan Fraser
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Feb 6, 2023
Andrea Skov
Andrea Skov
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Feb 5, 2023
James Flatt
James Flatt
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Feb 5, 2023
Spencer Stevens
Spencer Stevens
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Feb 5, 2023

Jos A Bank Customer’s Q&A

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Jos A Bank Features and Benefits

Here are some key features and benefits of shopping at josbank.com:

  • Quality Workmanship: The company prides itself on its heritage of quality workmanship, offering beautifully made, classically styled tailored and casual clothing.
  • Competitive Pricing: Prices are typically 20 to 30 percent below competitors', making it a value-for-money option for many shoppers.
  • Wide Range of Products: From men’s suits and dress shirts to sportcoats, custom suits, tuxedo rentals and more, the site offers a wide range of products to choose from.
  • Expert Staff: The company boasts an expert staff of sales professionals who prize service and customer satisfaction above all.
  • Online and Offline Presence: In addition to its online store, Jos. A. Bank operates over 180 stores nationwide, offering customers multiple shopping options.
  • Bank Account Rewards®: Customers can earn a $50 reward for every 500 points by signing up for Bank Account Rewards®.
  • Toll-Free Call Center Support: Customers can reach out to the toll-free call center support for any assistance.

These features and benefits make josbank.com a popular choice for many shoppers looking for men's apparel. Happy shopping!

Jos A Bank Pricing

Jos. A. Bank offers several pricing options for men's suits:

  • 4-Piece Package:

    • $269.99: Includes a suit jacket, suit pants, dress shirt, and tie.
    • $279.99: Includes a separate jacket, separate pant, dress shirt, and tie.
  • Individual Suits:

    • $249.99: Available with a discount of $25 off orders over $125 by texting "SHOP" to 70188.
  • Clearance:

    • Prices vary depending on the clearance sale, but you can find discounts on men's suits and clothing on their clearance page.

About Josbank.com Payment Method?

For online purchases on Josbank.com, customers have a variety of payment options. Accepted methods include major credit cards such as Visa, MasterCard, American Express, and Discover Card/Diners/JCB. Additionally, customers can use Gift Cards, PayPal, and Apple Pay for transactions. It's important to note that all returns or exchanges must be accompanied by the original receipt, and refunds will be processed in the original form of payment. For credit card purchases, refunds will be issued to the same card used for the transaction.

Jos A Bank FAQs

FAQ

How To Open A Jos A Bank Account?

To open an account on josbank.com, follow these steps:

  1. Visit the josbank.com website.
  2. Look for the "Create an Account" option.
  3. Fill in the required fields: First Name, Last Name, E-mail (Username), Password, and Verify Password.
  4. If desired, opt in to receive email promotions and other marketing communications.
  5. Consider signing up for Bank Account Rewards®. Earn a $50 reward for every 500 points!
  6. Click on "Create Account".

Remember, this site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Enjoy shopping at josbank.com!

FAQ

Jos A Bank Alternatives

Here are the top 10 alternatives to josbank.com:

  1. menswearhouse.com: Known for its wide range of men's clothing, including suits, shirts, and accessories.
  2. brooksbrothers.com: Offers a mix of modern clothing and heritage designs for men and women.
  3. paulfredrick.com: Specializes in men's clothing, including dress shirts, suits, blazers, shoes, and ties.
  4. indochino.com: Provides custom clothing for the modern man, including suits, shirts, and accessories.
  5. johnstonmurphy.com: Offers a premium selection of men's and women's shoes, apparel, and accessories.
  6. haggar.com: Known for its high-quality men's casual and dress pants.
  7. ralphlauren.com: Offers a wide range of luxury men's and women's clothing, accessories, footwear, and fragrances.
  8. burberry.com: Known for its luxury fashion and accessories.
  9. neimanmarcus.com: Offers luxury fashion from designer brands.
  10. saksfifthavenue.com: Provides high-end designer clothing, shoes, and accessories.

These alternatives were chosen based on their similarity to josbank.com in terms of product offerings and target audience. Each of these sites offers a unique shopping experience and a wide range of products to choose from. Happy shopping!

FAQ

How is the shipping tax calculated at Jos A Bank?

Customers are responsible for their state sales tax and shipping and handling tax.
FAQ

How long does it take for Jos A Bank's orders to be processed and delivered?

Jos A Bank's orders take 1-2 days to process (plus an additional day if placed on weekends or holidays). Delivery times are estimated, and merchandise is usually delivered within 3-5 business days after the shipment date.
FAQ

What is Jos A Bank's return policy?

Customers can return or exchange their purchase within 90 days of purchase in-store or within 90 days of shipment for online orders. Returns after 90 days must be processed in stores and are subject to manager discretion and eligible only to receive in-store credit. Monogrammed items & face masks cannot be returned or exchanged. Final sale items cannot be returned or exchanged.
FAQ

Is there free shipping for Jos A Bank's orders?

Yes, there is free standard shipping within the continental US for orders before taxes. Bank Account Rewards® members are eligible for additional benefits.
FAQ

How are Jos A Bank's refunds issued?

Jos A Bank's merchandise purchased on a credit card will be refunded to the original card only. The pro-rated amount of any savings promotions used to purchase the returned/exchanged merchandise will be deducted from the refund or credit.
FAQ

Are there any restrictions on returns at Jos A Bank?

Jos A Bank's custom orders may be subject to separate terms, provided at the time of custom order placement. Monogrammed items & face masks cannot be returned or exchanged. Final sale items cannot be returned or exchanged.
FAQ

What is Jos A Bank's handling fee for drop shipped shoes?

Jos A Bank's handling fee applies to drop shipped shoes and excludes monogramming, alterations, and TravelerCrease®.
FAQ

About Josbank.com Prices and Cost?

At Josbank.com, customers can find everyday low prices on men's clothing. Current promotions include Traveler Dress Shirts at 2 for $80, Long-Sleeve Casual Shirts at 2 for $70, Polos at 2 for $60, and Shorts starting at 2 for $68. The store also offers clearance sales with up to 65% off. Specific items like Dinner Jackets are priced at $149.99, down from the regular $199-$219. For new arrivals, Tailored Fit Dress Pants are available at $69.00, and Tailored Fit Suit Separates Jacket at $139.99. The website promotes free shipping on all domestic online orders over $50.

FAQ

About Josbank.com Popular Products and Services?

Josbank.com is renowned for its high-quality men's clothing, particularly its suits, sportcoats, dress shirts, outerwear, and accessories. Among the popular products are the Traveler Dress Shirts, offered at promotional prices such as 2 for $80, and the Traveler Collection Slim Fit Suit Separates, which are frequently available on sale. Services that enhance the shopping experience include free shipping on orders over $50, buy now, pay later options, and the convenience of buy online, pick up in-store. The website also features a clearance section with discounts of up to 65% off, making it a go-to destination for stylish yet affordable men's apparel.

FAQ

Josbank.com Return Policy?

At Josbank.com, customers can return or exchange items within 90 days of shipping for online orders. Items must be in saleable condition with the original tags attached. Monogrammed items, face masks, and final sale items are not eligible for return or exchange. For in-store purchases, the return policy timeframe may vary. As for the shipping policy, standard delivery within the contiguous US takes 3-5 business days after processing, which requires an additional 1-2 business days. Express delivery is available for a 2-day shipping option, and rush delivery for 1-day shipping after processing. Shipping fees include handling and processing costs, and additional time may be needed for orders with monogramming, alterations, or special services like TravelerCrease®.

FAQ

What is the return policy on Josbank.com?

The return policy on Josbank.com allows for returns or exchanges within 90 days of purchase as long as the items are in saleable condition with original tags attached. Products that are monogrammed, face masks, and final sale items are not eligible for return or exchange. It's important to keep the original receipt, as it is required for all returns and exchanges, and refunds will be credited in the original form of payment. For online purchases, the return timeframe begins from the shipping date. If the purchase was made in-store, the return policy timeframe may differ. Customers should check with their local store for specific details.

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